ELECTRONICS REPAIR

Avnet Integrated Resources offers in-country after sales support for the growing electronics market in Brazil. Avnet handles all refurbishment and repair services out of our repair center in Sorocaba.

Avnet repairs:

• Cell Phones/mobile handsets
• Modems
• TV's
• Monitors
• Computers(Laptops and Desktops)
• Sound Systems
• Car DVD's

Avnet offers:

• Service Network Management
• Collect Points Service network covering  90 % of Brazil area.
• Refurbishment of products
• All Levels Repair from 1 to 4
• In-warranty repairs
  Major mobile handset manufacturers
• Out-of-warranty repairs
  Wireless operators
  End users/consumers
• Call center support
• Return coordination & tracking
• Refurbishment
• Kitting, labeling & retail packaging
• Fulfillment services

These services are delivered by experienced technicians and engineers equipped with extensive training, state-of-the-art workstations and robust analysis tools.

Key Statistics

• The first facility opened as Center Cell in 1999 to support Motorola handsets. Since then it has grown to handle a broad variety of technology products and service levels.
• Avnet's repair depot in Brazil can process 90,000 mobile handsets per month, with more capacity on the way.
• Forty-two collection points nationwide support 90% of the country's population.
• In 2010, a total of 386,928 devices were serviced by more than 200 employees.